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Incident Manager

Tool Documentation 2

  • One Pager
  • Full Guide

1. Initial Setup 3

  • 1.1 Setup The Sources
  • 1.2 Edit The Sources
  • 1.3 Delete Source

2. Create Incident Forms – Supplier & Customer Confirmations 1

  • 2.1 Create Incident Forms – Supplier & Customer Confirmations

3. Edit Incident Forms – Supplier & Customer Confirmations 3

  • 3.1 Edit Incident Forms – Supplier & Customer Confirmations
  • 3.2 Delete Section
  • 3.3 Delete Field

4. RASFF Notifications 1

  • 4.1 View RASFF Notifications

5. Create An Incident From The RASFF Notifications 1

  • 5.1 Create An Incident From The RASFF Notifications

6. View Incident 1

  • 6.1 View Incident

7. Edit Incident 1

  • 7.1 Edit Incident

8. Share An Incident 3

  • 8.1 Share An Incident
  • 8.2 View Share List
  • 8.3 View All Affected Specifications

9. View Company Incident Shares 1

  • 9.1 View Company Incident Shares

10. View Responses From Supplier 1

  • 10.1 View Responses From Supplier

11. Request More Info 1

  • 11.1 Request More Info

12. Respond To Incident/Confirm/Close Out Incident 1

  • 12.1 Respond To Incident/Confirm/Close Out Incident

13. Supplier Side Incident Manager 5

  • 1. Viewing A Shared Incident
  • 2. Respond To Incident
  • 2.1 Response If Ingredient Has Not Been Affected – Selecting No
  • 2.2 Response If Ingredient Is Pending Investigation – Selecting Pending Investigation
  • 2.3 Response If Ingredient Has Been Affected By The Incident – Selecting Yes

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