This may be in the instance that your customer requires further detail.
Step 1: You will receive another email notification and task assigned in the Task Manager, the received questionnaires will show the same status as in point 1 step 1.
Step 2: Select Respond
Step 3: Fill in further info as requested
Step 4: Once complete select Save then Save & Send Response
Step 5: The response has been sent again, and the Status will revert to Awaiting Response. Your customer will be advised that they need to review and confirm.