Step 1: Select the customer complaints template you want to do a report on, then select Completed Snapshot Report


Step 2: Select all current suppliers for the report 


Or filter your suppliers & choose. The select Next when done


Step 3: Then select all current products


Or filter your products & choose. Then select Next


Step 4: Now choose the parameters of your report. As you can see there are many to use to create a custom report. Once done select Next


Step 5: If you have chosen to filter your report this option will show below, choose which you would like to filter by the select Generate Report


Step 6: Your report will show like this below, you can amend several parameters of the report by selecting Amend Parameters.


Step 7: To save the report in the Customer complaints manager select Save Report

Step 8: Name the report, select the site & the access level. Once done select Save As, then New Report