User access is granted by the admin of the system. So if you need access please request it. If you are an admin you can grant access to other users. You do this in the settings page. This is how you do it below. 

Step 1: Select the Settings Icon


Step 2: Scroll down to Company Users, Email & Security. Select User Access – By tool


Step 3: Select the tool, then the site the person relates too. The select Grant New User Access