Categories or outcomes could be Minor, major, critical etc. 

Step 1: Select Categories and then Add New Category


Step 2: Now add the category name, the points if you are using this scoring setup and link the types that this Category/outcome is an option for. So Under CCP control question the outcome from the audit might be Minor. Select Save when done


Step 3: Repeat these steps to build up the categories or outcomes you might want to use. The categories will begin to look like this below.